A volunteer led nonprofit grew from informal local gatherings into a nationally coordinated education platform. I built the operational systems that enabled consistency, scale, and leadership relief across 17 locations.
The organization delivers education and mentorship through study groups and events rooted in mission driven values. Growth relied on teachers and volunteers, with little operational structure to support scale.
The work unfolded in two phases.
Phase one focused on a single local study group.
• No operational systems
• Classes hosted in homes without structure
• One teacher carrying curriculum, logistics, and communications
• Inconsistent student experience
• Burnout limiting growth
Phase two expanded nationally.
• 17 locations operating independently
• Strong curriculum but fragmented execution
• No unified communications or event systems
• Teachers overloaded with logistics
• No scalable framework to support growth
The challenge was to build infrastructure that freed teachers to teach while creating consistency across a distributed, volunteer led network.
I led operations and marketing, first locally, then nationally, acting as the bridge between vision and execution.
At the local level, I built foundational systems for scheduling, donations, inventory, communications, and weekly events. Volunteer roles were defined, onboarding created, and repeatable workflows documented. Attendance grew through simple, consistent outreach.
At the national level, I designed and implemented scalable systems to support 17 locations. CRM, communications, and volunteer frameworks were standardized. Event playbooks and curriculum delivery systems ensured consistency. Marketing, logistics, and finance workflows were unified into a single operational strategy. Budgets and vendor relationships were centralized to reduce friction and cost.
Everything was built to operate without constant oversight.
• Built operational backbone supporting 17 locations and 100 plus annual events
• Increased local participation by 150 percent
• Increased national attendance by 40 percent
• Freed teachers from operational burden
• Created a consistent student experience nationwide
• Enabled future expansion through documented systems
The organization transitioned from teacher dependent gatherings to a coordinated, scale ready education platform. Leaders gained clarity. Teachers regained focus. Systems replaced strain.
This work established the foundation for how I build operations today. Translate mission into structure. Design for people. Build systems that endure.
We embed within founder-led businesses to build the operational backbone that frees you from running the company and empowers you to start leading it.