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A Chief of Staff is the founder’s force multiplier. They don’t own functions, they operate across them, creating leverage by turning vision into priorities, aligning teams, and keeping execution on track. Unlike a Head of Ops, who is hands-on with daily tasks, or a COO, who builds infrastructure and leads managers, the Chief of Staff works directly with the CEO to clear bottlenecks, coordinate stakeholders, and keep the organization moving in sync. They manage the flow of information across the business, ensuring the right context and data reach the right people at the right time. They prepare decisions with briefings, risks, and recommendations so the founder can focus energy where it matters most. By holding priorities together across functions, they keep initiatives aligned and momentum steady. The role is most valuable in founder-led companies where the CEO’s bandwidth is the constraint — when clarity, alignment, and execution speed are more critical than formal infrastructure or functional leadership.