Your business can't scale if everything runs through you. I document how work actually gets done, design repeatable workflows, and build the SOPs and systems that let your team execute independently—freeing you to lead instead of manage every task.
What's included:
- Workflow mapping and process documentation across core functions
- Standard operating procedures (SOPs) for repeatable tasks
- System and tool selection (project management, CRM, automations)
- Process optimization to eliminate bottlenecks and redundancy
- Quality control checkpoints and accountability structures
- Knowledge management systems for institutional memory
- Training materials and implementation support
Who needs this:
- Founders stuck as the operational bottleneck on every decision
- Companies where "how we do things" lives entirely in people's heads
- Businesses preparing to hire and need documented processes for onboarding
- Teams experiencing inconsistent execution or quality issues
Typical outcomes:
- 40% reduction in time spent on routine decisions and oversight
- New hires ramp 60% faster with documented systems
- Consistent execution quality regardless of who's doing the work
- Founder freed from tactical execution to focus on strategy
Engagement: 60-90 days for core systems, ongoing optimization available
